Active Health Fitness Classes
Terms & Conditions
Thank you for joining our group exercise classes. Please read the terms and conditions carefully before signing up.
Eligibility & Pricing
All applicants aged 16 or above and are physically and mentally fit are eligible to join our package or single session.
Course Fee (4 session Package)
Subscription is valid for 4 sessions and starts on the date of course commencement. At the end of each course, you will automatically receive a notification with the option to renew for the next course intake. No space will be reserved for user who fail to renew their enrolment. Failure to make payment on time will require reapplication for the next course as a new user (along with waiting on the waiting list).
Bookings can be made one week in advance of the class online. Your booking is not complete until you have completed payment and received a booking confirmation. Please make sure you receive a booking confirmation before you attend the class. If you do not receive confirmation please contact us by phone, e-mail, or in person.
Non-Attendance, Late Attendance and Late Cancellations
Please sign-in at least 5 minutes before the class starts. To avoid class interruption, once class starts, participants will not be allowed in. No refund or make up will be provided for late attendees.
Course Quota and Waiting List
To provide adequate access to our group classes, a fixed quota of 15 will be handled. A waiting list is in place in the event of a full quota and people on the list will be notified once a space is made available
Payment & Refunds
Payment needs to be fulfilled within 3 days after submitting an online booking. Fees are non-refundable and non-transferable. Any absence in the event of sickness or injury please contact us by email or phone before the class starts. We reserve the right to request for proof for rearrangement of any missed sessions.
Class Cancellation by the Centre
In the interest of the safety of the participants, CSE reserves the right to cancel classes when it is deemed dangerous due to inclement weather, an increased risk in public health or other unforeseen circumstance. In this event, a credit will be provided to use within 30 days after service resume normal. Classes will be cancelled if Typhoon Signal No. 8 or above, Red or Black Rainstorm is hoisted 3 hours prior to the course commencement. In such circumstances, participants will be further notified through SMS for the rearrangements. Should you have any uncertainty, please contact us by phone, e-mail, or in person.